How do I find my phone's IP Address?

If Fonality Support has asked you for your phone's IP Address, you have a number of options:

If your phone is registered

  1. Click on Extensions --> view extensions
  2. Hold your mouse over the glowing green circle next to your extension
  3. A pop-up window appears displaying information about your phone including the IP Address

If your phone is not registered

The menus for every model of phone differ slightly.  Please locate your phone in the list below and follow the instructions.

Aastra 9133i and 9112i

  1. Press the Options hardkey
  2. Scroll down to Phone Status and press Enter softkey
  3. Scroll down to Network Port 1 and press Enter softkey
  4. The IP address of your phone will be displayed if it has been set properly

Aastra 480i

  1. Press the Options hardkey
  2. Scroll to Phone Status and press the Show softkey
  3. Scroll to Network Status and press the Show softkey
  4. Press the IP Addr softkey.
  5. The IP address of your phone will be displayed if it has been set properly

Polycom SoundPoint IP 501, 601, 550, 650

  1. Press the Menu hard key
  2. Scroll to Status and press the Select softkey
  3. Scroll to Network and press the Select softkey
  4. Scroll to TCP/IP Parameters and press the Select softkey
  5. The IP address of your phone will be displayed if it has been set properly

Polycom SoundPoint IP 320/330

  1. Press the Menu hard key
  2. Select Status on the LCD display and press the checkmark hard key (in the middle of the four arrow keys)
  3. Select Network on the LCD display and press the checkmark hard key
  4. Select TCP/IP on the LCD display and press the checkmark hard key

Polycom SoundStation IP 4000 SIP

  1. Press the Menu hard key
  2. Scroll to Status and press the Select hardkey
  3. Scroll to Platform and press the Select hardkey
  4. Scroll to Phone and press the Select hardkey
  5. Scroll down to show the IP address
  6. The IP address of your phone will be displayed if it has been set properly

Cisco 7960

  1. Press the “settings” hard key
  2. Scroll to to highlight 3. Network Configuration and press the Select softkey
  3. Scroll to to display the IP address
  4. The IP address of your phone will be displayed if it has been set properly

Snom 360

  1. Press the ? key.
  2. The IP address of your phone will be displayed if it has been set properly

Swissvoice IP 110 and IP10S

  1. Press the OK hardkey to enter the Menu
  2. Scroll to Admin. Setting and press the OK hardkey
  3. Scroll to Current Settings and press the OK hardkey
  4. Scroll to Network Configuration and press the OK hardkey
  5. Scroll down to show the IP address
  6. The IP address of your phone will be displayed if it has been set properly